Computer Technician

Job Description

Salary Range: $16/hour – 22/hour Primary Purpose Provides technical support for end-user computing devices, including desktops, laptops, and mobile devices. Troubleshoots and resolves end-user device issues, either in-person or remotely, and assists with setup, configuration, and maintenance of endpoint devices. Provides support escalated support for end-users and resolves device-related OS, connectivity, or application issues Qualifications High School diploma or equivalent required. Ability to travel between work sites required. Flexibility to work shifts necessary to accommodate 24/7/365 coverage, which may include nights, weekends, and holidays required. Exceptional customer service skills required. Strong communication skills required. A+ Technology Certification required. CCNA, Server+ and/or AIS certifications preferred (multiple desired). Help Desk Institute certification a plus. Logical thinker with good problem-solving skills required. Extensive knowledge of current operating systems for PCs preferred. Proficient in hardware break/fix and troubleshooting preferred. Knowledge of MACS, Chromebooks and other peripheral devices preferred. Valid Texas driver’s license with appropriate insurance coverage Experience 2 years of relevant experience required or equivalent combination of education and experience required

2/1/2025